How can GAPS HCTS help you?

Whether you’re looking for 24-hour live-in care or
a little extra support, we arrange and manage home care that is completely unique to you and your situation.

Find the type of care you need from experienced compassionate carers.

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To provide quality care for adults of all ages living in the community, so that they can continue to live in their own homes with Independence, Choice and Control
Our aim is to provide an excellent care service with value for money.
We have a moto of Zero compromise on quality care, to achieve this our staff are continuously trained to enhance the standard of care that they provide.
Our values define who we are. As an organisation, GAPS Healthcare & Training Services will be guided by the 6Cs which are – Comfort, Caring, Compassion, Competence, Communication and Courage.
We will work to promote and enhance your quality of your life, supporting you to live with Independence, Choice, and Control in your own home.
Studies show that as we age, we become more less independent and we feel more comfortable and feel safer in familiar surroundings. We will make sure that you are safe and comfortable in your own home, whenever we visit.
We endeavor to allocate the same carers to you to enhance continuity of care
We recognise that care needs can change over a period of time.
Our staff are trained to recognise such changes.
Our services are designed to help you today and to continue to help you as your care needs change.
Therefore, we will regularly review your care needs and make adjustments as and when required.
Home care is flexible which means the level of your care can be increased or decreased to meet your changing needs.
We will respect your Cultural and Religious values.
Without the people who use our service, we have no business. Therefore we recognise the significance of our role in maintaining quality of life, We are very reliable and maintain a high standard of care delivered by all our staff.
We want you to know that all our staff understand that the care they provide to you each day has a direct impact on your well being.
We will provide you with an effective and friendly service.
We will respect and protect your dignity at all times. We will listen to your feedback and use it to improve our service.
We are constantly improving and appreciate all feedback, we listen to your concerns  and complaints and work with you to resolve them in a timely manner.
GAPS Healthcare & Training Services is brought to you by
Patience Nyathi
Social worker and psychotherapist
Patience has been a social worker since 2010. She is also a qualified counsellor and psychotherapist.
Patience previously specialised in safeguarding vulnerable people regulated by HCPC.
She has experience in managing large caseloads of safeguarding complex issues.
You can rest assured that Patience will be at the forefront in protecting vulnerable people at risk of harm, neglect, abuse, or exploitation.